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NOTE: Before using the search bar, tap Home first. This refreshes the feed so you’re searching our entire library of updates.

NOTE: Before using the search bar,

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our entire library of updates.

Inbound Email Trigger

Inbound Email Trigger

Inbound Email TriggerRaichel.ai
Published on: 07/05/2026

Every inbound email could be a lead, support request, or sales opportunity, so fast responses matter. The new Inbound Email Trigger helps you automate replies and follow-ups to incoming inquiries. Let’s see how it works!

Email and SMS Marketing/CampaignsWorkflows and Automations
Nested Folders in Email Campaigns & Templates

Nested Folders in Email Campaigns & Templates

Nested Folders in Email Campaigns & TemplatesRaichel.ai
Published on: 01/05/2026

Folders help organize large amounts of content, especially when managing multiple clients, campaigns, or content types. These improvements give you more flexibility to keep everything structured and easier to manage. Let’s explore it!

Email and SMS Marketing/Campaigns
AI Schedule in Conversations

AI Schedule in Conversations

AI Schedule in ConversationsRaichel.ai
Published on: 23/12/2025

Timing your emails right makes all the difference in whether customers will respond or ignore you. We’ve introduced AI Schedule to provide you with a smarter way to schedule your emails for maximum engagement. Let’s learn how to use it!

Email and SMS Marketing/CampaignsAI AgentConversations
Create New Tags in the Send or Schedule Page

Create New Tags in the Send or Schedule Page

Create New Tags in the Send or Schedule PageRaichel.ai
Published on: 19/06/2025

The way customers react to your email marketing is a huge indicator of their interest level in your products. Grouping them based on this response can help you capture potential opportunities. This feature will help you achieve that. Give it a look!

Email and SMS Marketing/CampaignsCRM and Pipelines